Privacy Policy

Last updated: 11/16/2024

1. Introduction

This Privacy Policy describes how Wool Ball ("we", "our", or "company") collects, uses, and shares personal information when you use our services. By using Wool Ball, you agree to the collection and use of information as described in this policy.

2. Data Collected

2.1. Data Provided by You

We collect the following personal data when you create an account:

  • Email
2.2. Data Collected Automatically

We automatically collect the following data when you use our services:

  • IP Address
  • Browser type

3. Use of Data

We use the collected data for the following purposes:

  • Improve user experience
  • Analyze platform usage
  • Conduct marketing and communications
  • Process payments and purchases

4. Data Sharing

We share data with the following third parties for the operation of our services:

  • Mixpanel - for platform usage analytics
  • Hotjar - for user surveys and feedback
  • Stripe - for payment processing

The shared data is not anonymized.

5. Cookies and Similar Technologies

Currently, Wool Ball does not use cookies directly. However, third parties like Hotjar and Mixpanel may use cookies to perform their analytical activities.

6. Data Storage and Security

6.1. Storage Location

The collected data is stored on secure servers provided by Digital Ocean.

6.2. Storage Duration

We retain the data as long as the user has an active account on Wool Ball.

6.3. Security Measures

We use encryption to protect stored and transmitted data.

7. User Rights

Users have the following rights regarding their personal data:

  • Access to personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Data portability

Users can exercise these rights by sending a request via email or through a form available on the platform.

8. International Data Transfer

We do not transfer personal data outside the country of origin.

9. Notification of Changes

Any changes to this Privacy Policy will be communicated to users via email. We review this policy as necessary.

10. Contact

If you have questions about this Privacy Policy, please contact us:

Email: eduardo.worrel@gmail.com

Thank you for using Wool Ball!